Kingpin Tech Technology ideas from the front lines

24Mar/100

Windows 7 NK2 file location

Posted by: David

The problem?

You don't know where the .NK2 file is for Outlook in Windows 7.

The solution

  1. Go to my computer.
  2. Click on the C: drive
  3. Click on Users
  4. Click on the account of the User who you want to find the .NK2 file for
  5. Open the AppData folder.  If you can't find it, you will need to show hidden files and folders.
  6. Click on Roaming
  7. Click on Microsoft
  8. Click on Outlook
  9. You should now see the outlook file as such below.

nk2


20Feb/100

Word and Outlook are messed up whenever I open a new document/email

Posted by: David

What's wrong?

You opened up Word or Outlook and were going to type a new document or email but the format is all messed up.

How did this happen?

You accidently, or maybe not so accidently changed your template for regular blank documents.

What does a regular blank template mean?

Every time you open up Word or Outlook (which uses Word) you open up a blank document template.  Normally this would just include a basic file with normal margins and nothing in it.

Some people change their normal template because they do certain jobs over and over so it was a good idea for Microsoft to allow you to edit that, but if you didn't know that you changed it or how it was possible to change it then you have a problem, and that's why you are here.

OK, so you understand what is going on but you just want to fix it.

Windows 7 Office 07

  1. First make sure you have your folder options set to view hidden files.  You can search how to do that if you don't know how, it is very simple.
  2. Then, browse to your C: drive, then go to Users > Username > App Data > Roaming > Microsoft > Templates and you should see the normal.dotm file.

    normal.dotm

    normal.dotm

  3. From here you should close Outlook and Word and make sure that they are closed in the task manager.
  4. Simply delete the normal.dotm template file.  It will be recreated from scratch when you start Word again.

Windows XP Office 07/03

  1. Follow the same isntructions for Windows 7 and Office 07 but go to C:\Documents and Settings\username\Application Data\Microsoft\Templates.
  2. From here you can delete normal.dotm for Office 07 or normal.dot for Office 03.

Tip for success

Try to remember this can affect Outlook as well.  Outlook uses Word to edit e-mails so it is important that you recognize this as a possible problem for similar issues with Outlook as well.  Most people who use a computer wont understand this, so it is important to keep it in mind.